Vehicles owned and subcontracted by All Stars Chauffeur LTD are comprehensively insured for any claims made by passengers or third parties. However, it should be noted that any personal belongings of customers are transported solely at the customer's risk. All Stars Chauffeur LTD does not accept responsibility or liability for any loss or damage that may occur to such items.

Passengers are obligated to fasten their seat belts in both the front and rear seats of the vehicle, as stipulated by the Highway Code. Non-compliance with this rule absolves All Stars Chauffeur LTD from liability in case of an accident.

Passengers are expected to manage their own luggage and personal belongings at all times. This includes ensuring that their items are loaded into the vehicle before the service begins and unloaded once the service is completed. All Stars Chauffeur LTD will not be held accountable for any loss or damage to luggage and personal items, nor for any subsequent losses that may occur due to these items not being loaded or unloaded from the passenger vehicle.

5.1. Child Safety in Vehicles: Compliance with UK Law

At All Stars Chauffeur LTD, we place the utmost importance on the safety of all our passengers, especially children. In line with UK law, it is mandatory for all children to use suitable child restraints while travelling in vehicles until they reach either 135 cm in height or 12 years of age, whichever comes first. We kindly request you to let us know if a child seat or booster seat is needed when you book your chauffeur service. Please note that our chauffeur may decline to transport any child who is not appropriately secured, and this could result in a booking cancellation fee. The safety of the child is ultimately the responsibility of the parent or the passenger in charge at all times.

5.2. Lost Property

At All Stars Chauffeur LTD, we recognize the significance of personal items and strive to return any lost belongings to their rightful owners. If you suspect that you’ve misplaced something in one of our vehicles, we encourage you to reach out to us without delay. Our team will conduct a thorough search of the vehicle and notify you if your item is found.

To facilitate this process, it’s crucial to provide as much information as possible about the missing item, such as its description, its location in the vehicle, and the date and time of your trip. We will do our utmost to return your lost property to you as quickly as possible.

However, please be aware that while we strive to reunite lost items with their owners, we cannot accept liability for any loss, distress, or inconvenience caused by the subsequent loss of an item. The passenger is ultimately responsible for collecting their belongings at the end of the journey.

5.3 Liability for Incidents

All Stars Chauffeur LTD is committed to prioritizing the safety and well-being of all our clients. However, should a client experience damages as a result of our services, our liability is confined to the actual cost of the service provided. We do not assume responsibility for indirect or consequential damages, such as loss of earnings, missed flights, or meetings. Any damage to personal belongings inside the vehicle falls under the client’s responsibility. This is further explained below:

• Indirect Damages: All Stars Chauffeur LTD does not accept liability for indirect or consequential damages, which may include but are not limited to loss of earnings, opportunities, emotional distress, missed flights, or meetings.
• Personal Property: It is the sole responsibility of the clients to manage any damage to or loss of personal items brought into our vehicles. We recommend clients to ensure their belongings are secure at all times.